Sunday 23 September 2007

Frustration

Sunday, a good start, Prairie Home Companion on the Internet radio at 7.30am, turn on the abc TV at 9 for the insiders. I love the beginning of Sundays.

A good day to get some work done, catalogue some tourist level work to ship out on the Tuesday plane, try to sort some of the web site troubles and computer files from the big or should I say huge computer trouble that started over six months ago.

I am working quietly and one of the artists calls out to me from the front door. His wife is lying on the footpath outside my gate, she is distressed and asking for help.

We have two nurses but they are husband and wife and have taken their remote leave together. There are no nurses in the community. The advisor is on leave, the relieving advisor has spat the dummy and left the community. The store manager is holding the keys. To add to the confusion our project worker and office manager left in rather a hurry as well. The Store manager has quite a task on his hands and no real hand-over to assist him with procedure or current activities in the community.

I ring the store manager to ask if he has emergency numbers. I need to ring another clinic on the lands for assistance. He advises me that he has no such information at all. His instruction is to go to Jameson for help. I clearly have more information than him as I know that Jameson does not have anyone there at the moment.

My patient has lower tummy discomfort and when I find her she is quite weak and upset. I pull out the banana lounge, bring her to the shade near the house where I can access the phone to see what help I can get. Husband, wife, daughters, grand children and family dogs come to join us. I keep the cold water flowing. My artist is clearly dehydrated.

I do not have weekend clinic numbers as this is not normally my concern. I decide to call the Kalgoorlie hospital, apparently, they should have my artists records from previous visits, I think that they may be able to help me assess the nature of this problem and whether it is likely to get worse. Many hours later, difficulty with names and identity make it hard with the hospital, I ring my nephew and ask him if he has any numbers I might call, he gives me the Warakurna clinic after hours number and I talk to a nurse who advises me to call the flying doctor for advice.

5 attempts to get an effective number for the flying doctor and I get a wonderful on-duty GP who talks me through a quick check of my artist and who agrees to talk to the Warakurna nurse to see what we can sort out.

Finally the HACC coordinator for Ng Lands surfaces and talks to the nurse from Wingellina, who has been put in contact with me by the Flying doctor. Antibiotics are prescribed, my Artist now is rehydrated and much more comfortable, I take her and her family back to their camp.

It is now 7.00 pm and my day of quiet work has been totaly frustrated.

My lovely gentle artist seems ok and hopefully she will sleep well. If she is not on the improve tomorrow then it will be a trip to Wingellina, alternatively there is a visiting nurse coming in to the community on Tuesday.